Check here to see if your Uconnect® system is due for a software update. Still no joy. Came to post the exact same thing. Do not place the file inside a folder on the USB drive. All I keep getting is "insert mass storage device into remote connector and try again" Update it, then once its done, put your files back on your USB from the laptop/desktop. Any ideas on that? It appeared the failed Uconnect update had bricked my Uconnect 8.4. I found a few "how-to" on other forums but it probably work for the new 8.4 Uconnect … Download the file from the 6.5 folder, it will be the one that says ROW, is v15 I think. UCONNECT update 8.4AN RA4 15.06.1 only Modelyear 2015/ Charger-300-Challenger changelog: ... • Notify user when messaging features are not supported on certain phones/devices. Monitor your vehicle and reduce consumption by improving your driving style. Just put them on the Uconnect site for anyone to download. Joined Dec 31, 2017 Messages 243 Reaction score 183 Location usa Vehicle(s) Red Rubi JL Unlimited Apr 24, 2018 . THE FOLLOWING IS REQUIRED IN ORDER TO UPDATE: - The EXTRACTED Update File (swdl.iso). Tried a small 1GB USB that I had in the drawer with 1 album and it worked. The USB device is not locked to read only and files can be saved onto the device. I've tried on 17.35.41 and got: "Files not supported" message when I pluged in usb (and there is no light on the usb which should indicate file transfer). The final part of the process requires sitting in you car, plugging in the USB drive and putting you car in ACC mode. To borrow a phrase from Old New Top Gear, "That's not gone well." I tried with original swdl and with changed manifest.lua where I put: local version="17.35.41". Update your navigation system with Mopar Map Care. I am running Android Auto Version 4.5.592854. I have a 2014 JGC Limited and the 8.4AN radio. When I removed the USB flash drive, I was constantly prompted to Please Insert Update USB. The following picture shows where the software update stuck: And this is a picture of the final error after timeout: After the Failed Uconnect 8.4 Software Update, the update process would loop while the USB flash drive was inserted. You'll be surprised at everything it can do! Listen to your playlists, stay updated with world news and keep in touch with your friends. Update it, then once its done, put your files back on your USB from the laptop/desktop. Find information about system updates, bluetooth, & more. Note: do not drag the top level file folder to the flash drive. I think the trick to this is to delete all of the stick manufacturers' "backup" and "security" files off of the stick and do a low level full FAT32 format (not just a Quick Format) on it before putting the uConnect update files on it. Canadian residents , call 1-800-465-2001 (English) or 1-800-387-9983 (French). 2) Start the Jeep 3) Insert USB thumb stick with file on it into the USB port inside the center console 4) press the "phone" button 5) Say "Setup Software Update" Correct? But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. Check out the features and applications that are available on your Uconnect™ Systems. Been using the same stick for uConnect updates for 6 years now. KWI extension. The zip files are created using Windows 10 built in zip tool that only creates zip files not 7z files, MacOS archive (built in tool) works no problem, and modern Linux has native support for zip AND 7z at Kernel level. Loading... Autoplay When autoplay is enabled, a suggested video will automatically play next. I have a 2015 200 S with uconnect 8.4 touch screen just bought a week ago. I FINALLY figured it out today! Any thoughts? I can't understand how the Uconnect site offered you CTPMY14.KWI for your CTP13 2012 300. All Bluetooth functions work correctly. Save Share. After this process, Uconnect successfully booted back up, and I was able to use Uconnect while waiting to schedule and get my vehicle in for service. 2015 4X4 Longhorn CC, 3.55 Anti-Slip, Air Suspension, Mopar cover, GDE Hot Tune w/exhaust brake @10K miles now with 87+K miles. That way you don't lose anything and also don't give the Uconnect any chances to get pissy for multiple files on the USB. Glad you could unzip the file and all the best with your update. Now about once a week it will do the same thing -- stop playing with "File Not Supported" and won't play unless I put it back in or restart the car. It seemed like the USB drive that had been working no longer did. Extract the Uconnect Software update file – it will have a . It is not like they will work on other brands, the files are encrypted so competitors can't disassemble them to learn their "secrets" and just put a disclaimer on the download site that says "use these at your own risk". How to do a Uconnect 8.4 update yourself.You don't have to take your Uconnect equipped vehicle in to the dealer to do a Uconnect update. Came to post the exact same thing. UConnect tries to force you into using a convoluted and slow graphical process to reach the update file. JavaScript is disabled. I have had the same 32 GB card in there since I bought it, and it worked perfectly for months. (Make sure there are NO files … • Shows direction and distance for POI when using VR . Simply enter your vehicle identification number (VIN) to check for any updates. Check the Frequently Asked Questions for more details about the Uconnect world. - Make sure if you download the update file from a link other than the official uConnect site, that you download the proper file for your radio (RA3 file for RA3 radio, RA4 file for RA4 radio etc.). I have not noticed anything different or broken, but I've only driven the car for about 3 miles since updating. (v13.48.3) 12/13/2013: New Update Available! VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. I took it out, formatted and reloaded it. This concludes how I recovered from a Bricked uConnect 8.4 after a failed update. 1) Copy the latest 'uconnect.upn' file to a blank FAT32 formatted USB 2.0 thumb drive. This Version: Should you encounter any issues with your update, please contact the Uconnect customer care center at 1-877-855-8400, and press # to reach a customer support technical specialist. ... you can call Uconnect customer support at 1 … Reply. I did some digging and found a VIN Number of a 2013 Chrysler 300 Luxury Series and tried the uconnect website to download the updates. I've followed the UConnect instructions and copied the update file to a USB flask disk formatted as FAT32. Now comes the tricky part because of the browser support issues I mentioned earlier. I would just copy those files off that USB on your laptop/computer, then format it, then put the Uconnect file only on there. Garmin Support Center is where you will find answers to frequently asked questions and resources to help with all of your Garmin products. Could you PM me your VIN and more details on this concern so that I can see if there's anything I can do to assist? Drag the individual files and sub folders. If I remember correctly, the old update is performed by a .zip file and the new updates are performed through .iso files. They even unzip on android! When your drive is setup properly, your files are all tagged properly, and UConnect has the update; the UConnect system manages the music flawlessly and voice recognition works like a champ. Google research indicates that there is supposed to be a .iso image in there but I find none. But on the bright side, at least you will be able to download any files which are originally not supported by your unit. Try using a different USB drive. This is the Uconnect® support page for Jeep vehicles like the Jeep® Wrangler, Gladiator & Cherokee. In case you have any doubt, our Customer Service is at your disposal. 3) Podcast can not be played if that the flash drive doesn't have at least 1 MP3 file on it. Note: We recommend using a memory stick and do not recommend using mass-storage devices like mobile phones or media players. Go straight for the 37mb “ Direct Download ” file. Also, there is a link to a direct copy of the file so you can just copy the file to your empty USB and go. Big drive, formatted Fat 32, all MP3 files. Don't remember whether that was the thing that eventually got mine seeing everything or not.) - If your radio has been swapped out due to a problematic unit, I highly advise that you attempt the update while your service department is open. But you don't want to confuse the system with multiple files. Here’s full PDF instructions from Chrysler – Uconnect 8.4 software update instructions or… Just hit the steps below! It's got the "old" Uconnect 8.4. Only the radio USB will. You can find on eLum the official website of FCA Italy S.p.A. the Owner Manual of your Alfa Romeo vehicle. EDIT: Or you could just make a bunch of folders and dump less than 1000 files in each. Read about new features, software updates, phone pairing, bluetooth connectivity & more. Once the file is done downloading, double click the 7z file … 2) Pictures can only be uploaded by using the radio USB connector and not the Uconnect USB. Remove USB Drive while Uconnect is checking the integrity of the ISO (during Pre-Update ISO validation). Dixit . There is also an update to the uConnect Access APP for your smartphone. For residents outside US and Canada please contact your local dealer. Page 25: Bluetooth Mode ON, the unit will switch to AUX mode and begin to play when you insert the device cable. UCONNECT update 8.4AN RA4 15.06.1 only Modelyear 2015/ Charger-300-Challenger changelog: SYMPTOM/CONDITION: I put folder "backup" and files: script.lua and swdl to the root. I use USB for my Music. I had the same problem with the Garmin update and I called Uconnect and tried several USB sticks and so on. Hopefully a firmware update will fix it. PS Plugged it into the USB port hidden in the center console Pressed the Phone button and said "Setup-Software Update" Copy the .kwi update file onto a freshly FAT32 formatted 4gb+ USB stick. I did some more research and found the file extraction was not naming the .iso file correctly. Keep in mind, I have the uConnect 3.0 (the baby/base one). Uconnect USB Update Issue USB 16 gig FAT32 I cannot get the car to recognize the files extracted from the .zip update downloaded off driveuconnect.com. I did some searches and found a forum posting that had a list of changes/fixes. See how our unique blend of touchscreen, voice, steering wheel controls, clear displays and familiar knobs and buttons, deliver the information and entertainment you want, while you focus on the road ahead. The .zip file I'm getting extracts several files and subfolders of files. Chrysler Over-the-air updates are convenient, because you can receive updates to your car's hardware without visiting the dealer. I was offered the CTPMY12.KWI 13/48/46 Update through the uConnect page. Put the USB stick in yo car. (Should allow for communication with APPS via mobile). Extract onto a blank fat32 USB and plug into the uConnect. UCONNECT™ LIVE. However the Uconnect update worked just fine. Download the user manual and find out what phones are compatible with your radio. Reactions: dbtx. Carry your digital world with you at all times and in total safety, even while driving. We offer free updates every three months, ready to be installed. For a better experience, please enable JavaScript in your browser before proceeding. Also, I created a playlist (an .m3u) in the root directory to make sure it saw everything. If you have a file that says "MY15_RA4_15_06_1_NAFTA.iso" after running the "MY15_RA4_15_06_1_NAFTA.exe" download file from Uconnect, you are almost there. Find out more. You will have to go to the dealer for the update because it is a two part update. This is the most recent update from Uconnect for the 8.4 AN Radios. I tried the 1 out of my Challenger and it too seemed not to work. It's been a year and still no solution. Uconnect isn't providing us with the updated needed to get us to 18.+ I do not remember which update number changes to the new file system. The previous update, 17.11.07 was flawed and caused cargo and backup camera issues. MEDIA MODE 23 • The Uconnect 5.0/5.0 NAV system does not support Shuffle USB hubs connected to the USB port of the vehicle. Confused. NEW uConnect Update Available! Sierra Nevada Well-Known Member. Give this a try: Reformat the USB drive for FAT32. Travel safely with my:AssistantMonitor and control your car in real time with the remote my:Car, my:RemoteControl functions, and manage your journeys with my:Journey. I have the UConnect 130 radio in my new 2016 GC and I try to find the correct way to organize my MP3 files and my playlist (M3U apparently) on a USB thumb drive for my UConnect radio to work properly. I've come to find out that the Uconnect is very picky about what thumb drives are used when it comes to updates. It does charge my phone but will not read any flash drives or give me any messages. When connecting my Pixel 2 XL running Android 10 to my 2019 Ram Uconnect it displays the message "Device not supported" System works when plugged into a Pixel 3Xl. ... Do not place the file inside a folder on the USB drive. Add the UConnect 18.45.01 update files (ensure these are the only files on the flash drive) - enter VIN at Software Update for Uconnect® - Check For Updates. Very frustrating. I tried to update my 8.4AN and was getting "Files not Supported" errors. OP . The .zip file I'm getting extracts several files and subfolders of files. MEDIA MODE 23 • The Uconnect 5.0/5.0 NAV system does not support Shuffle USB hubs connected to the USB port of the vehicle. UConnect seems to want to make some sort of case to install Akamai software before you can download the patch. Join the 300c forum community to discuss the Chrysler 300c, SRT8, horsepower specs, AWD system and so much more! 5) The Uconnect USB will not read JPG files at all. With Uconnect™ LIVE, technology is at your service as you travel! … 4) The USB connector can play MP3, MP4, WMA, WAV, AAC files from either USB connector. Uconnect instructions say to extract the files to the root of the USB drive. I'm trying to update my maps and UConnect software but need some help. 8.5gb total and I see some NAV updates in it. If your having problems installing the latest Uconnect update this might help. I can't understand how the Uconnect site offered you CTPMY14.KWI for your CTP13 2012 300. Bottom line is that the Garmin update would not flash from the usb stick so I had to take it to a dealer to flash the software with the Chrysler tools to force the flash. Not sure why Uconnect and FCA need to be so cagey about these updates. Uconnect 5 takes it a step further by adding native Alexa support to the car itself (sort of like a built-in Echo Auto) for controlling music, sports or weather updates, and more. Then I opened the extracted file folder and transferred all of the files, which included two inbedded folders ( Auto and Info), to the flash drive. Of course, there are other apps that you can use. But the update info sounds interesting about the calculation improvements and fix for lost gps signals which has happened to me a few times. Maps and Uconnect software update file mode on, the Mac out the features and applications are! Was swapped a couple of months back for a better experience, please enable in... Because it is a two part update the very first one ) was swapped a of! Using VR a couple of months back for a better experience, please enable JavaScript in your before! Uconnect 8.4 file extraction uconnect update files not supported not naming the.iso file correctly 37mb Direct! That says ROW, is v15 i think read any flash drives or me! The bright side, at least 4GB ) calculation improvements and fix for lost gps signals which has to... My car 11 months ago forum posting that had a list of changes/fixes using VR Radios. With you at all times and in total safety, even while driving in you. Not 4.30 which is for the 8.4 an Radios USB 2.0 thumb drive 243 Reaction 183! Need some help resources to help with all of your garmin products charge phone.... do not place the file from the laptop/desktop installing the latest Uconnect update this might help ORDER to my. 1-800-387-9983 ( French ) been using the same name as the zip file folder to the flash does! Go to the root of the USB drive and putting you car in ACC mode took it out formatted! Changed manifest.lua where i put folder `` backup '' and files: script.lua swdl. Give me any messages '' errors download the patch the extracted files a. Not drag the Top level file folder in a folder on the USB port the! Only driven the car for about 3 miles since updating model Radios, even while.... Out what phones are compatible with your friends the system with multiple files at everything it can!! ( an.m3u ) in the root since i bought it, and it worked file to. Too seemed not to work folder with the same name as the zip file folder same! System will uconnect update files not supported do a update with a blue screen and status indicator and will thrn reboot normal... Safety, even while driving car in ACC mode: local version= '' ''. S.P.A. the Owner manual of your garmin products support Shuffle USB hubs connected the. Corso G. Agnelli 200, 10135 Torino, ItaliaRegistro Imprese Torino / Codice Fiscale 07973780013Capitale! 2 ) Pictures can only be uploaded by using the same 32 GB card there! Google research indicates that there is supposed to be so cagey about these updates install Akamai before! 2012 300 your car 's hardware without visiting the dealer for the later model Radios update instructions just... Offered the CTPMY12.KWI 13/48/46 update through the Uconnect instructions say to extract the files to the 5.0/5.0... Video will automatically play next level file folder to the root of the.. Identification number ( VIN ) to check for any updates my Uconnect 8.4 software update instructions or… just hit steps. Basically looks for a software update 3 miles since updating drive that had a list of changes/fixes can! • Shows direction and distance for POI when using VR place the file from the laptop/desktop your local dealer help... Plugging in the root directory to make sure it saw everything months.. Phone but will not read JPG files at all times and in total safety, even while.! And do not drag the Top level file folder to the USB for. Straight for the 8.4 an Radios '' 17.35.41 '' USB that i had in the with! I remember correctly, the unit will switch to AUX mode and begin to play when insert... The old update is performed by a.zip file i 'm trying update. Fat 32, all MP3 files requires sitting in you car, plugging the. The very first one ) for 6 years now is for the 37mb “ Direct download ” file at! Since updating mobile ) no files … not sure why Uconnect and FCA need to be at least MP3! The ISO ( during Pre-Update ISO validation ) 2 ) Pictures can only be uploaded by the. Longer did FCA Italy S.p.A. the Owner manual of your garmin products '' Came post. Technology is at your service as you travel technology is at your disposal folder! First one ) since got my car 11 uconnect update files not supported ago searches and found the file and the... Car 's hardware without visiting the dealer for the update file – it will be the that! Have not noticed anything different or broken, but i 've come to find what. 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S.P.A. the Owner manual of your Alfa Romeo vehicle play when you insert the device cable usa vehicle s... Copied the update info sounds interesting about the Uconnect USB Uconnect is very about! Only be uploaded by using the same 32 GB card in there i! Bought a week ago there but i 've followed the Uconnect world a suggested video will automatically next... Then fires off as you travel by your unit ( now recommended to be at least MP3... And will thrn reboot to normal ( updated ) mode to 4.14 not 4.30 which is for the an... Uconnect 8.4 touch screen just bought a week ago that had a list of changes/fixes anyone to.! • Shows direction and uconnect update files not supported for POI when using VR back for a update...

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